Kelley M.

Looks like their information is Limited to Social Security Index, Census records, and what some other active member uploaded or attached to the family tree. If you are trying to get an obituary not found in Google, Forget It! That is what I originally wanted - nope, Non-Existent unless another member loaded it and not any even remote member of my family. As Far as the DNA Results, I think they do something VERY Intentional. They will hold on to your results until you get past the first "free" month, although you already paid for the kit and really only get the one month membership free if you paid $64 (inc shipping) for the DNA kit. I mailed mine back the very next morning after receiving the kit to make sure they couldn't claim it was my fault! My additional charge just went through for the Year ($149) and still no results. I read another review that if you don't renew or pay for the next period they won't release your results! I also heard they erase what you established if you cancel. So, I am going to invest in one year to have time to work with my tree and really see about these results. But, the Family Tree really seems to be the only thing I get. So, really think about what you want out of subscribing to something like this and compare to other companies - something I failed to do! I really feel like $149 (which they said is half of the real $299 price) is Quite Pricey. I think the $149 could be appropriate if it were a one time membership fee to start and keep your tree there, but per year when most of us won't use it much after initially checking out the family! On top of everything else, they are actually depending on the members to source information that they use!

Do not order anything from them! If anyone has the address to return merchandise and instructions, I could use it. They don't include any receipt nor instructions with package. It took about 25 days to get here. There was a Netherlands address on it, but I don't believe it was a full address. I also had China on it. I received one shirt that was supposed to be a large, but it could fit a small kid - it even had L on the plastic wrap that it was in. Now, the L or XL is all that is on the item and about all on package - no tag or washing instructions. There is no label in the merchandise. One sweater also smelled like a smoker or someone with body odor had already worn it! On top of all that, when you try to call or chat, they NEVER answer. From the drop down menu, one of the contact forms does not even go to a way to contact. The other just disappears into no where and absolutely no response! I was almost sure for a while the company did not even really exist.