I started off thinking this company had fantastic customer service. Boy were they blowing smoke up my a**! I also filed a claim in Nov 2017 and I am still waiting to receive my reimbursment check. Take it to Apple to have the screen fixed and we will send you your deductible back I was told. Really? No one will even return any of my messages. Don't be fooled by them. They are cheaper because they take your money and you get nothing in return but a hassel!
Thank you for being a valued eSURRANTY.com customer.