I placed an order December 8th. Waited almost 3 weeks before I contacted them and they said they were waiting on some items. All the items said In stock in their website. They offered a$10 rebate but I had to contact them 2x to actually receive it. I received most of my order into the middle of January but was told they were still waiting for an item. I told them if they had it in another colour they could just send that one and they said ok. 2 weeks later i contacted them yet again and they said the item was cancelled due to a shipping error. Ummm I wasn't notified. Worst of all they said they had no other bench scrapers to send. I wonder how long it will take to get my refund this time. I will never order from them again and would never recommend anyone order from them, which is too bad because they do have decent prices