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Kelley K.

Contributor Level

Total Points
85

1 Review by Kelley

Wix
  • Wix

2/23/17

Before using this site, which, I will admit, creates beautiful websites, check through their help and support areas. Notice: No customer support phone number, no ability to quickly find a way to submit a ticket with a question, click on the customer support chat which is not working or tells you that they are closed for more than 12 hours a day.

I work on my websites on nights and weekends... I am a small business owner. This is what most small business owners say. ZERO SUPPORT during these times.

It should be easy then, to submit a support ticket... but no, I have to click through several help articles before a tiny line at the bottom article appears asking if I'm not finding what I am looking for.

I prefer, but don't require 24/7 support. But, at least make it easy for me to submit my questions so I can get an answer within a few days.

Kelley Has Earned 5 Votes

Kelley K.'s review of Wix earned 5 Very Helpful votes

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