Keith S.

I've bought a fair amount of equipment through B&H photo to support a new video and photographic hobby. The staff has been knowledgeable and patient with beginners and I have never once been talked down to. Ordering through the website has been incredibly easy. The only instance of a delay in processing had to do when I gave up on an item that had been back-ordered for 6 weeks, that had been paid for using pay-pal, and while explained immediately, they couldn't be as flexible in re-allocating those funds to pay for new purchases, compared to had it been paid directly with a credit card instead. But that was because of PayPal's rules, not B&H's. I mention B&H photo to all my friends when they are considering major purchases.