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Keith O.

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  • 4 Helpful Votes
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Experience: Finance

Member since February 2019

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1 Review by Keith

2/6/19
I have been reading Barron's for a long time as a subscriber. In 2017 I was charged $53.83 for two years. My bank just emailed me about Barron's automatic renewal (without my authorization) for $183.61. I spoke w/ a representative about my shock as to price jump. The reps simply read from a script repeatedly when I questioned her that was the final price. Yet, she eventually lowered the cost twice after I told her my wife was searching prices on line. I had to raise my voice to finally get a supervisor (who actually sounded like the same person) who again repeated the script trying to tell me I was getting a deal at $149. I cancelled my subscription. I was told I would be receiving an email stating that I was being refunded the full amount BUT I never got it - so deceitful. I searched the web and found this site. I want people to know the unacceptable customer service gives its customers.

Keith Has Earned 4 Votes

Keith O.'s review of Barron's earned 4 Very Helpful votes

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