Keith H.

Old guy there on the main desk dresses like a drifter and behaves like he has no clue what is going on. I wanted to buy a table which was standing in front of me... simple enough, shouldn't take more than 10 min to ring the till surely. He managed to dither around complaining about a lost text... I suggested he check his drafts. Then he spent another 5min trying to check the stock... he could have loaded the table in front of him into my car by now... Then he gets interrupted by a new customer who he shows around the shop only to not find what he was looking for. The other customer apologies for jumping the queue... something the sales guy had no concept of. I ask for a number to call him back when he's not so busy... his reply, no I don't have a number... calls get lost... FFS! 15min later I just left. Seriously when a customer walks in to buy something you can't dither around losing a sale. That's how companies go bust which I'm sure they'll discover soon enough.