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After letting them know I filed a fraud/non delivered product claim with American Express they finally agreed to refund my money. They originally told me they could not refund my purchase since it was already in transit to me and would arrive in a day or two. I told them simply I'd refuse to except it when it arrived and the carrier would return it to them... funny thing it never arrived. Stay clear of these guys.
Don't fall for the allure of the cheap prices. I purchased a UTV from them on 12/5 and was told it would ship in 24 - 48 hours. I called after three days to verify shipping since the status never changed on the confirmation they sent. They said is shipped via Yellow Freight and they would have the tracking number in 24 hours. I called back the next day to get the tracking number, they then told me it shipped via Road Runner and they were waiting for the tracking number. On the third day I called and they told me it was on Sun Valley Freight and they would call me right back with a tracking number. I'm still waiting. I finally filed a fraud charge with them through American Express to get my money back. If there were a zero star option, that is what they would get.
Keith H.'s review of MotoBuys earned 10 Very Helpful votes
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The dirt bike I ordered for my son is decent, but I had some issues with the assembly...
