I placed an order 2 months ago,,, never received it... Spent hours on the phone... Several times... Finally reached someone... Was told that I would receive a refund within 10 days... That was 3 weeks ago... have tried to reach them by phone,,, have been on hold for up to 3 hours... No way to reach anyone... Have sent 3 emails... No reply... NEVER! NEVER! NEVER AGAIN!... THE WORST SERVICE EVER!... THEY'RE USING COVID19 AS AN EXCUSE FOR TERRIBLE SERVICE... and let's face it... Taking money for a product or service that was not delivered or received is fraud... Thieves!