I Believe the 99% of reviews on this website. I ordered product 2 weeks ago and still no shipment. I also made sure I tried contacting them at 9:00am EST to ensure that I spoke with a customer service rep. Keep hitting 1 to speak with a rep... keep hitting 1 to speak with a rep... on and on and on. DO NOT order anything from these scam artists. Word to the wise - use a credit card and not a bank card for these types of transactions. Refunds are much easier.