I placed an order for an electric toothbrush. I contacted Groupon after I did not receive it. They told me I would have it in a couple of days. After I did not receive it I contacted them again. They told me I could cancel my order and receive Groupon bucks. I told them that I was not interested in Groupon bucks but I wanted the toothbrush or my money back. I receive an email saying they were sorry that I was unhappy and that we got cut off so they had refunded my money in Groupon bucks. I have filed a complaint with the BBB and disputed the charge on my credit card.