Keisha P.

Tried to order from their website but the website would not allow me put in my state. Called the company to order over the phone and they would not honor the flex discount which was offered to me on the website (customer service rep said she did not know what that was) so she only gave me the merchandise discount. On the website I was offered a $12.00 discount which was not honored over the phone. I have a copy of what I was offered in my online shopping cart but that didn't matter to them. Not sure I will order from them again... at least not from Perrysburg, OH.

I ordered roses and a teddy bear for for my niece. She received the roses but not the teddy bear. I was told that my only option was to have the money for the teddy bear refunded. I had wished they would send someone to deliver the teddy bear. However, they made it right and ended up refunding me the whole amount. I am satisfied with this outcome and am willing to give them a second chance.