Thumbnail of user keeps2

Keep s.

Contributor Level

Total Points
87

1 Review by Keep

  • REVOLVE

9/19/17

My sister ordered 3 dresses from this site. Apparently the dresses were supposed to be for me, her daughter and her, one each. First of all the packaging was unprofessional. The shipping was fast but what we received was rugs. The dresses looked used, had wrinkles, a funky smell, like a dirty, not true to the color, cheap material and cheaply made, very bad quality. Nothing close to what is on the picture. They were the kinda dresses I wouldn't even pick from Good will for free. They were bad, I mean really bad, actually bad is an understatement. I wish we had read the reviews before cruising on this site. Very deceiving with their pricing. They'll price an item so high and say it's on sale 80%... then you get excited tempted and there you're giving your credit card information, before you know it you've submitted the payment for some $#*!y $#*! dresses. VERY DISAPPOINTED CUSTOMER. I put them all in the garbage. I didn't want to go through the return and refund hassle. PLEASE ABEG NOT ON THIS SITE.

Thumbnail of user candicel9
Candice L. – REVOLVE Rep

We are so sorry to hear that you were disappointed with your purchase! For future reference, our return process is really simple and we encourage you to use it if you are not satisfied with your order as we offer full refunds for returns received within 30 days. We work really hard here to help customers find items that they will love. Sorry we missed the mark this time but we hope you will give us another chance sometime in the future!

Best,

Candice
Team REVOLVE

Keep Has Earned 7 Votes

Keep S.'s review of REVOLVE earned 7 Very Helpful votes

Keep hasn’t received any thanks yous.

Keep doesn’t have any fans yet.

Keep isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user raquelo38
4/21/24

Couldn't apply the discount

Thumbnail of user nadam36
Nada M. reviewed REVOLVE
4/20/24

It is Expensive! And no actual offers