Email account has been blocked with various trial attempts to redeem my email through the internet and phone calls, fair to say it has been unsuccessful. 1st phone call attempt man implied I would have to pay $130 to gain access to my email. 2nd attempt on the phone lady spoke to me rudely, in the end I hang up and decided to make a few phone calls to find the information I required from the locked email by contacting companies directly instead of pursing Microsoft.