Best thing about the store first and foremost is the smell of every Hollister store I've ever been in! The clothes are great quality, however they've always been a little too expensive for me. I've only bought a few things from Hollister.
Runs slow, too crowded, too much navigating, and too many errors in how the website runs! And ALOT of times I can put in something to search and it won't have any results for something simple I know they carry.