Kee C.

I'm pissed because UPS system kelp alerting me of that my package was ready for pick up. Which I choose to pick it up due to stormy weather knowing that the last delivery, it rained and they left the package in the rain on my uncovered doorstep. So the alert told me ready for pick up without telling me where to pick it up.( had to call 800#) So when I got there customer service was closed due to pick up times being about 3 hours twice a day but there was people available to assist that just didn't want to do anything extra to satisfy a customer. Mind you this is a hub so my package was in the warehouse that I'm parked in front of. I feel that if I was emailed stating my package was ready then someone should of retrieved it for me. So I left and came back at the scheduled time and they told me it would be available in about an hour... VERY VERY INCONSIDERATE AND INCONVENIENT. I'm actually writing this in the parking lot while I wait. I guess I should go in the build and stare at them and make them feel uncomfortable so they can go get my package so I can leave... I will be sure to ask all companies that have to ship me packages NOT TO USE UPS!