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This is their hustle: they buy wigs from the exact same websites you and I shop at. They mark them up and sell them to you. Ever wonder why Sam's Beauty and other places never have popular colors. Ebonyline offers products they don't have. They hold your money up in pending charges knowing full well they will be canceling orders because they sell things that aren't in their inventory. The other sites need to stop selling to them so the customer can benefit from the prices and sales. Customer service was terrible. The will not do anything to make up for inconveniencing you. If the legitimate sites don't have your product. Ebonyline doesn't either although they are advertising they do.
Keara M.'s review of EbonyOnline earned 2 Very Helpful votes
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I been a customer of ebonyline for years. I can no longer order from ebonyline because fed ex...
These reviews must be bought because they are terrible! Unprofessional customer service and some...
Hello Keara,
We are so sorry to hear the about your negative experience. We do inform of our processing time frame under our general policies as well as under our terms & conditions. All of the products we offer come directly from the manufacturer, Sam's Beauty is a regular retailer, we do not have any type of affiliation with them. Our shipments come directly from the top suppliers which is the reason why orders are delayed. For further assistance please reach out to us directly, we would love to assist you.
Customer Support Team