Only ordered twice from GE, first time spent over £150, half the plants /trees ordered were Ok but then found the guarantee involves returning plants at own expense for a refund. As some of my plants (hellebores) had just disintegrated this was not possible anyway. Second order placed (not realising it was same company) and was sent wrong plant along with some ropey looking bulbs. After sending two lots of photos and waiting four days asked why it took so long to resolve (had already waited a long time for the plants and just wanted to get on with planting in a scheme) was told the delay was my fault because I kept contacting them and every time I did it took away from the horticultural team to investigate. Given that only one email was extra to what they'd asked for, I thought it was incredibly unhelpful and rude! Will never order from GE again. Good companies go under, how do companies like this survive?