Before the Corona Virus I ordered a few dresses for my girls. The one dress we needed was missing from the package. I called right away (Friday) and they said that I needed to call after 24 hours from delivery of package, That they would put in a claim. Then I called on Monday and they said a check was being mailed since I paid with Pay Pal. I called 2 weeks later March 17 saying I never received a check and then they opened a claim. They said someone would contact me... the store is closed and I have no answers. I have never dealt with such a mismanaged unprofessional store. The deals look good but I will never order from them again! BTW the dress was 43.00 and I have another dress to return. WATCH OUT! NOT WORTH ANY SAVINGS!