I went to order one bracelet and next thing two amounts came off my account. I tried to cancel it even through PayPal (they were useless) and said it had already been processed which was a load of rubbish. As almost a week later, they sent an email saying ‘we are picking your order in the warehouse and it will be getting packed and on it's way to you soon' so in fact they could've cancelled it, easily. So fast forward I get the bracelet and an extra one? Absolutely HIDEOUS! Mr T from the A Team wouldn't even wear. No sign of the ‘free audio book' which obviously wasn't free. Now I'm fighting to get my refund of which I sent back and they are now blaming Royal Mail for not delivering the return to the correct address! PLEASE DONT USE THIS COMPANY! And the bracelets are cheap and tacky.