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Jasmine N.

Contributor Level

Total Points
85

1 Review by Jasmine

  • HairSisters

1/31/18

I WANT TO GIVE THEM A ONE. THEIR CUSTOMER SERVICE BLOWS, THEIR WIGS SOMETIMES CARRY ROTTING HAIR IN IT, AND THEY DON'T TELL YOU ON THE WEBSITE ABOUT IT. THEY SAY IT'S FOR STORING, BUT THEN WHY ISN'T IT POSTED AS SUCH ON YOUR WEBSITE MEKA?

THEY DIDN'T GIVE ME A SINGLE REFUND BACK, AND THE ONLY REASON THEY GET TWO STARS IS BECAUSE THE ACTUAL WIGS ARE FAIRLY GOOD! THEY'RE ACTUALLY REALLY DECENT! BUT SO IS EBAY, THIS IS NEVER WORTH IT, OH MY GOD.

Tip for consumers:
YOU'RE TAKING YOUR LIFE IN YOUR HANDS. JUST GO ON EBAY!!!! MY WIG WAS SYNTHETIC!!!!!!!!!!!!!!!!!

Service
Value
Quality
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Hair S. – HairSisters Rep

We've spoken with you this morning and explained to you that that hair which is not rotten was stuffing for the item placed in the package by the manufacturer. We've explained this in the most processional and polite way possible. We DO NOT place any hair and stuffing in the items as MEKA explained to you WE CAN NOT place a "warning" as you say on the website that the item may be stuffed with hair from the vendor as we do not know before time that it is. They arrive to us in the original state from the manufacturer and in return we sent it to you in the same condition for we are not the manufacturer we are a vendor. Not one time have we lied to you. This order is very old and you've just contacted us via phone today in regards to this item asking us about the hair( stuffing) for the item. You did not ask to return the item or ask for a refund. You simply asked about the stuffing which was explained. Again If you have any issue with the hair- stuffing in your package as suggested to you, you should contact the manufacturer, They would be the people to make the appropriate adjustments, not us as we're simply the vendor.

Jasmine Has Earned 5 Votes

Jasmine N.'s review of HairSisters earned 5 Very Helpful votes

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