kaz s.

I saw a Rolex watch on Tourneau website on sale, marked down from $5450 to $3815. So I called the Atlanta Tourneau store at Leonex Mall, the sales person told me that it just happened that they have that watch in Atlanta store so I asked him to hold it for me I will be there in a few minutes, when I got there they told me the watch is already sold. I was a little disappointed but 2 days later they posted the same watch with the same sku number same model same year, same everything on their website for the price of $5450 again so I called the customer service and explain what happened at Atlanta store she acknowledged that it is the same watch in fact it is the only one they have in their system but she won't honor the sale price even though the watch was never sold. It is puzzling to me why a 118 year old company would engage in bait and switch scam. I had taken a picture of the sale price with my phone and i emailed it to them with proof to shame them into honoring the sale price. They don't care.