Gave Sherris Berries a pass when the $75 Valentine gift contained soggy, mushy berries with the chocolate and nuts cracked and broken off 9 of the 12 berries. The pretzel sticks were stale as well. I was sent a replacement. It was equally as bad. A friend sent me a gift pack yesterday. It was like the nightmare repeated itself. What a horrible product. The ice pack was completely thawed. I wouldnt send a Sherris Berris product to my worst enemy.