Running aggressive promotion of RCA laptop dec 18-19 with big hook that guaranteed to get for xmas, sat on hold total of 4 hrs all week to see why it had no shipped yet as of 21st, still cocky story if we say it will be there on 23 it will etc., UPS froze delivery 23 due to xmas? So the biggest gift is not here, these pple took $54 out from so many pple asap, now so many have to sit in hold to send this back, will never fall for hsn xmas ripoffs again, Amazin got things to me in 3 days & I never sit on hold for 30 minutes jyst to reach them, my opinion HSN has no respect for the Christmas holiday