Kay S.

We reserved online thinking this would cut down on the hassle by paying charges upfront. We get there and a rental that was supposed to be 50.99/day turned into 87.11 per day after fees and taxes. There is no drop box at this particular location. They told us they closed at 7pm during the week. We returned the car at 6:45pm no one was there and we took video. We left the car because there was no way we could return it the next day. We were charged a total of $550 for a three day rental. They also charged us an additional $80.00 a day fee because both my husband and I wanted to be authorized drivers. NO ONE TOLD US ABOUT AN ADDITIONAL FEE TO HAVE AN ADDITIONAL DRIVER. The fee is preposterous and is the same rate as renting a whole other car!

It's sickening how these CEOs sit around and think of ways to steal money. It's even more sickening they find common working people who are their employees to be their accomplices. No one told us about these additional fees. We did not know until it hit out account. They took out 335 while we signed out rental agreement so imagine the shock of being charged an additional $549 dollars. That's $900 for THREE DAYS! We will be fighting and disputing this until it gets fixed. STAY AWAY FROM THIS COMPANY. THE GOOD REVIEWS ARE FAKE!