Honestly it's been the worst experience I wanted to change my transmission from Manuel to Auto and upon doing so asked if I had to contact my instructor was told no and that everything would be handled on their end. They informed me the process would take 24-48hrs but nearly two weeks later I am having to chase them up only to be told that I've lost 2hours as I didn't cancel my future lessons with the instructor. This was no fault of mine and they proceed to take my money and refused to refund me for the outstanding lessons as I'd prefer to go somewhere that actually takes ownership when a staff member gives wrong information. Be careful when booking with them and make sure they tell you all required information as they seem to pick and choose what's relevant to fit their agenda.