I've been wanting an upgrade to my current iphone 7 for a bigger screen, more storage, and increased longevity with Apple support. I am always hesitant to buy refurbished. I selected the best condition of an iPhone XR. Received it in 3 days! Excellent packaging! AND, the phone looked brand-new. Needless to say, I am extremely impressed and will definitely do more business with Back Market in the future.