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In December 2016, I ordered two dresses and two coats from light in the box. The dresses were made from very cheap, thin materials that were falsely advertised. One even had a pattern on it that was not on the picture. The coats have shoulders too small to be worn (yet I ordered the correct size for every other company in Europe.) When the package arrived I was charged 35 for shipping (on top of the shipping cost when I paid for the items.) This was absolutely terrible, avoid at all costs.
Kayley T.'s review of LightInTheBox earned 3 Very Helpful votes
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This company claims to be custom fit so there are no returns accepted. There was no request for...
I want a complete refund for the two dresses That do not fit properly. My next contact is the...
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=14463403 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.