Kayleigh K.

FABULOUS shipping. I live in Canada and ordered a St. Tropez tanning lotion from feelunique.com, which ships from the UK. I ordered because their prices, even after conversion, were better than what I can go get from Sephora 10 minutes from house, AND they offer free shipping. For this, I was willing to wait a couple weeks for shipping.

BUT - I didn't even have to. This item reached me within about 3 business days!

I will keep an eye out for other items I can save money on versus what is sold here in Canada and order from feelunique whenever possible thanks to this stellar service!

My experience with Sammydress has been both bad and good. I've placed about 6 orders since the beginning of this year, and most of them have reached me with no incident, although they DO take forever. I know some of that blame can be placed on customs holds and things like that, but Sammydress still has some responsibility. I have had items shipped to me in Canada from the UK in only 3 business days with standard and FREE shipping, so paying what I pay for Sammydress' shipping and having it take well over a month is a bit ridiculous. But for the most part I've been happy with what I've received.

The jewelry, which is mostly what I order, isn't fabulous quality. But it's about the same as Forever 21 or Claire's and it's about 1/4 of the price so I'm happy in that regard. I've gotten many pieces I love. Also a couple wonderful scarves.

The clothes are total hit and miss, and measurements won't help much to determine if it will actually fit or look like the picture. Some items have been immediately thrown in the garbage once I opened them, some I have loved. I try to only order items that are so cheap I won't care if I have to chalk it up to a loss.

I have had a situation where an item (a scarf) was missing from an order. After having to send both slips enclosed on the outside of the box, I was told that according to the ship weight all items had been shipped. I let them know the box did not look tampered with and regardless of what their shipping weight said, I did NOT receive that scarf... they asked if I wanted to pay the shipping cost again and have the scarf re-shipped to me. I firmly said that no, I would not. I want my money refunded OR I want the scarf shipped to me free of charge. To their credit, they shipped the scarf, and it did arrive fairly quickly. So quickly in fact that it made me wonder why everything I order from them can't get here that fast...

All in all... I've gotten some items I really like from there, and the customer service while not stellar, can come through but you have to have a bit of perserverance and bargaining skill. It's starting to feel like more hassle than it's worth and unless Sammydress can get their s*** together as far as shipping goes, I may not order again.