Kayleigh J.

I clicked skip this month on my account as when you buy it joins you to VIP member but says you can skip as many months as you want. I went online on the 4th clicked skip this month as you have to do it before the 5th of every month and on the 6th email saying £35 has been added To my account! Emailed them and guess what they can't sort it out it has to be done over the phone but they will not ring you. You have to ring them and they keep you on hold for 20 or so minutes lucky I'm getting my money back. I skipped the month for a reason not for them to go and take my money anyway even though I went online and skipped that month!