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1 Review by Kaylee

Kohl's

Kohl's

11/23/18

I was double charged for a online order and when I called to complain they said that the always do that to insure my account has the money. I said so your telling my your double charging to see if I have money after you already charged me. I said that's illegal return my money at once. I was already charge for online. She said she can not for 24 to 48 hours. So beware because they will double charge. I went into the store and talked to the store manager and she was in shock that they did that. She stated they are completely different than in store. I ordered online from several places before and have NEVER in my life seen a online store hold my money. I stated to them on the phone you are not a hotel that can so that. You got your money and now you are still holding my money. WTF. Dont ever use the online horrible customer service and they will take more money.

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