Kaylee B.

I ordered a pair of shoes and they were sent in the wrong size. I called customer service and they said to email photos and the item number. I emailed customer service about them and they said email pictures. I had already sent the photos but I did as they said and emailed them the photos again. Then they tell me I can't return them cause it's been to long and showed me the receipt. It was a completely different order without any shoes on it! I emailed back and again they said send a picture of the shoes and tags. I did so again and am getting very frustrated. I mentioned in every email that I attached photos of the shoes, do they not read the emails? They still have yet to respond and it's been a week.