I ordered from glassesusa because I had a coupon for 30% off, so I took the plunge! They kept me apprised of everything that happened with emails every step of the way. It took a little while, but at least they kept sending me emails as it moved through the steps. I received them about a week after they shipped and they are exactly what I ordered with the right prescription. They were a tiny bit loose, but thats not too big of a worry as they were easy to tighten. Good experience for me overall! No issues.