Kayla O.

I'm actually the type to not write reviews in general, but after my experience, this had to be done.
My boyfriend and I bought and reserved seats for the new IT movie. We tried to print out the tickets in the theater, but it wouldn't let us and it said it was already printed. We later found out that two other people had the same seats, and so ours were fake and the employee couldn't even help us since fandango is a 3rd party. We tried calling them and yup, just like everyone else, they put us on hold for 2 hours. This experience was so embarrassing and so disappointing so 1 star is perfect.