I placed an order for Valentine's Day on 1/28 to be sent to my girlfriends work. She ended up getting the day off so I had to change the address. Had zero issues doing that. Didn't even pay for guaranteed Valentine's Day delivery, and the flowers and berries were delivered today at 2:45 with a promise time of 3:00. Everything was in great condition.
Overall, good experience. I am shocked considering the amount of hate I see for the company on the internet.