Kay K.

I made a reservation on Redhawk golf course in Temecula, CA own website, not on GolfNow website, for 3 senior players, however, at check out I was charged GolfNow transaction fee automatically even if I didn't make a reservation on GolfNow website. A day before I called a golf course proshop, cancelled a reservation because it is expected rain on that day. I asked a person in the proshop about GolfNow transaction fee charged automatically when a reservation was made, said I need to call GolfNow. Then I called GolfNow customer service explained the situation to get a refund, all I was told to call back tomorrow to find out a golf course is closed, then refund may issued. As you know, most of golf courses never closed unless weather condition is really severe. I immediately cancel GolfNow account. I will never use GolfNow and play at Redhawk golf course again. It is just RIP-OFF!