Kay J.

I had researched and looked into purchasing a specific Tadashi gown. Other websites had some mixed to poor reviews. I decided to try MackTak after reading mostly favourable reviews.

I didn't receive an order confirmation email and decided to call two days after placing my order. The associate was very friendly. She apologized and sent my confirmation right away.

Hilariously enough... about 30 minutes after receiving my confirmation email, I received a knock at the door. The courier was there with my dress! I ordered on Wednesday night... received it Friday morning.

For those who say there are problems with their gowns (poor quality or craftsmanship)... not sure what you're talking about. I received an AUTHENTIC Tadashi gown. Not a stitch out of place. It is perfect.

For other Canadian shoppers - a warning - the shipping is free... but you WILL pay customs charges. This is unavoidable for MackTak - so don't blame them. I've been shopping online for 15 years - you WILL have to pay customs and import fees. It's the same as crossing the border to shop in Buffalo or Detroit and returning with merchandise. Unavoidable.
I didn't mind paying the $60 fee. MackTak gave me a great deal on my gown... the customs fees were secondary.

Great work, MackTak. I will continue to shop here. Thanks to Nino and the wonderful staff at MackTak Mart.

I had researched and looked into purchasing a specific Tadashi gown. Other websites had some mixed to poor reviews. I decided to try MackTak after reading mostly favourable reviews.
I didn't receive an order confirmation email and decided to call two days after placing my order. The associate was very friendly. She apologized and sent my confirmation right away.
Hilariously enough... about 30 minutes after receiving my confirmation email, I received a knock at the door. The courier was there with my dress!
For those who say there are problems with their dress (poor quality or craftsmanship)... not sure what you're talking about. I received an AUTHENTIC Tadashi gown. Not a stitch out of place. It is perfect.
Thanks to Nino and the wonderful staff at MackTak mart.
For other Canadian shoppers - a warning - the shipping is free... but you WILL pay customs charges. This is unavoidable for MackTak - so don't blame them. I've been shopping online for 15 years - you WILL have to pay customs and import fees. It's the same as crossing the border to shop in Buffalo or Detroit and returning with merchandise. Unavoidable.
I didn't mind paying the $60 fee. MackTak gave me a great deal on my gown... the customs fees were secondard.
Great work, MackTak. I will continue to shop here.