Thumbnail of user kayf11

Kay F.

Contributor Level

Total Points
82

1 Review by Kay

  • Banggood

7/20/16

Ordered a dress. I'm a 2x, bought a 5x, fit like a 1x. Return policy is crazy crazy crazy have to ship to China and that'll likely cost more than dress. NEVER DO BUSINESS WITH THEM!

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Kay F,
We apologize for leaving an unhappy shopping experience at banggood. Do you mean the actual size of the goods does not match the description of the site (sending you the wrong size from website)?
If yes, would you please send us some photos for a check? We control the product size table, if the error is larger, Would it be possible for you to send us some picture or video? Which will show more detail that maybe I can help you. We will give a reasonable solution.
Hoping for your kindly understanding.
If you are not happy for any reason with your purchase, then just return it within 3 days of receipt for an exchange or full refund minus the shipping charges incurred by us. If the return is not a result of our error, customers will be required to cover shipping cost both ways. Please make sure the item you send back to us is in the original packaging, and the merchandise is in the same condition as when you received it.

Best regards

Banggood Team

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Kay F,
We apologize for leaving an unhappy shopping experience at banggood. Do you mean the actual size of the goods does not match the description of the site (sending you the wrong size from website)?
If yes, would you please send us some photos for a check? We control the product size table, if the error is larger, Would it be possible for you to send us some picture or video? Which will show more detail that maybe I can help you. We will give a reasonable solution.
If you are not happy for any reason with your purchase, then just return it within 3 days of receipt for an exchange or full refund minus the shipping charges incurred by us. If the return is not a result of our error, customers will be required to cover shipping cost both ways. Please make sure the item you send back to us is in the original packaging, and the merchandise is in the same condition as when you received it.

Hoping for your kindly understanding.

Best regards

Banggood Team

Kay Has Earned 2 Votes

Kay F.'s review of Banggood earned 2 Very Helpful votes

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