Scam, beware they will get your information, and not provide a service, and you can not contact them, even if you cancel and receive no services they will not refund, they are a toal rip off, i hope this helps someone
Hello Kay,
We have taken a look into this matter for you and see that you have been in communication with our CS Department. As stated on our website in several places "We are a service oriented business, committed to the highest quality in customer service. We cannot provide refunds or cancel an order for any of our services as all vital record orders are reviewed and processed upon receipt." This is stated before a potential client accepts our Terms of Service and submits their application. We provide this information upfront, as well as informing the potential clients on every page that we are a private company and Vital certificates and forms may be ordered from the relevant government agency for free or a lesser cost. The only way a service is "not provided" would be if the client fails to follow through with the ID Verification process should they be selected or they personally cancel with the State's Issuing Agency.
Kay Has Earned 4 Votes
Kay B.'s review of USvitalrecords earned 4 Very Helpful votes
Hello Kay,
We have taken a look into this matter for you and see that you have been in communication with our CS Department. As stated on our website in several places "We are a service oriented business, committed to the highest quality in customer service. We cannot provide refunds or cancel an order for any of our services as all vital record orders are reviewed and processed upon receipt." This is stated before a potential client accepts our Terms of Service and submits their application. We provide this information upfront, as well as informing the potential clients on every page that we are a private company and Vital certificates and forms may be ordered from the relevant government agency for free or a lesser cost. The only way a service is "not provided" would be if the client fails to follow through with the ID Verification process should they be selected or they personally cancel with the State's Issuing Agency.