Kay S.

I've definitely experienced the same thing others here have, and even though I think they're trying to do better, there's a lot of work to be done. Discord was made as a gaming platform, and even though it works great for that, there's a lot of privacy issues. I love communicating with my friends on this platform, but they're not great at handling reports and dealing with issues on their platform, like pedophelia, racism (despite their lovely statement when the BLM protests started), homophobia, transphobia, and other similar things.
The quality of voice and text chats is quite well, and it's fairly consistent in working. It's easy to use, and is great to talk to friends over the world. Just. It does have its issues.

I've never bought a game from Epic Games, so I can't speak about that. But this launcher gives out free games every week, and even though a lot of them are random small games that no-one's heard about, they do have some great ones. Although GTA made their launcher crash with the amount of people that went to 'buy' and play the game on there which was lovely. (: The lay-out is alright, and things are relatively easy to find. Downloading makes other things lag terribly for some reason, though. And I've never had that issue with other launchers.

Over the years I've tried and used multiple gaming launchers, and Steam has by far remained my favourites throughout the years. It's also the one with the least scandals, I believe, and has a relatively easy to access customer support.
It's easy and safe to buy games, it's very easy to use and has a very clear lay-out, and the sales are really nice. I once bought about 7 games for 5 euros, as well as been gifted 11 games for a similar price. It has a lot of major games, and it's very easy to invite friends to games as well as accept invites and join other games.

Like the other review here, I'm a Dutch woman and as such I order from this site rather than the.uk version. Whenever I want a specific piece of clothing, or multiple, I always open this site first. I've ordered plenty dresses from here, some bras, as well as some tankinis recently. If you're Dutch, the sizing will be relatively accurate with your normal clothing. I once tried using a measuring table, but it couldn't have been more off and I should've stuck to my guts. xD I've never once had a piece of clothing that was made of a bad or uncomfortable fabric, and the overall quality tends to be great. It's really easy to swap out things for a smaller or bigger piece, as well as to return things and get your money (not a coupon) back. Once time we had an issue with money and payment and we called, and within that same day everything was fixed and no further issues arose.
The website itself is also really easy to use.

I want to start this of by saying I'm not part of any group that has been trying to write positive or negative reviews, which many of the recent ones have been (which should be obvious from just one sight on when they were written and when the accounts were mate). I'm also not part of the group too scared to post under their name, leading me to believe some have been written by the same person (which again, does go for both positive and negative reviews).

I joined HEX a couple years ago and never thought I'd stick around this long. I thought it'd be a month or two, and I'd be gone. The longer you stay on the site, the more you do realize that it has its issues. My enjoyment during the first year or two was much higher than any of the years after. It isn't a perfect website as many new people do believe it to be. However, there's also a lot of people who hold personal grudges against staff members from years ago who have done many wrong things, and still consider any and all staff to be as terrible as they were. I think HEX has been consistently and constantly improving things, with some of the most recent moves being a Diversity Committee as well as a 'Customer Service Committee' which deals with trying to make HEX more diverse and welcoming for people from different backgrounds, sexualities, gender identities, and trying to make sure no one gets unfairly punished and warned, which has happened in the past. People need to give them a chance to do better. Now a lot of people are upset about some recent issues. Someone posted a comment in a thread that was taken the wrong way due to miswording, and it wasn't taken down instantly. You know why it wasn't taken down instantly? Because they had to check into the situation. It was edited out the same day, and the person might've gotten a warning from it, or definitely some kind of notice since generally they are given out. Another was that a person was using HEX's new pronouns section to say she was a biological woman - not something harmful perse but due to history from this person it was meant in a transphobic way-. Again, not taken down instantly, but taken down eventually, with likely a warning and at least a notion. Staff was, in my opinion, extremely lenient and patient during the whole debacle. For both sides. Emotions ran high for many people, and staff understood that.
You ARE allowed to defend yourself. Whether it's from a transphobic/homophobic, or other hateful comment. What you aren't allowed to to is shame people, belittle others, bully, harass, or be hateful in return. An eye for an eye is not something staff believes in, which is a good thing. A recent group, which I can't help but assume a lot of the recent 1-star reviews are written by, has been doing these things and have considered their warnings to be unfair. (TW for this sentence ahead) They consider it terrible that "staff" has "forced" users into trying to commit suicide, but don't consider how their actions might've made other users feel - as they've bullied some (fellow members of the community) into feeling unwelcome and unsafe, too. As another comment stated: "There's a group of users, who are probably behind all the recent 1 stars, who have made myself and other members of the LGBTQ+ community feel unsafe on this website as they've been bullying members of the community and it's gross. " I'm also part of the group of people who have been made to feel unsafe by some of the bullying and nasty comments left by certain members of the LGBTQ+ community on HEX who has been very loud and active in 'taking action' against comments made, even ones with the bestest of intention that didn't even say anything bad. I shared my opinion on something, that didn't agree with theirs, and had posts directed at me as if to say that how I felt (and others that stood with me) didn't matter because they felt another way, and how my sharing my opinion was harmful to them and the community. However, these separate users are individuals, and there's plenty of people who stood by me and were glad I spoke up.
For every bad person on hex, there seems to be a 100 lovely people, and this is the reason I've stuck around.
Take the comments here with a grain of salt, and try it out for yourself. See what it's like. Everyone has a different experience, and some make life-lasting friendships on here. If it's not to your liking, or if you feel it isn't the place for you, there's a really easy way to delete your account. So just try it.

This isn't me trying to silence those who are posting negative comments. I know a couple of my friends who have had bad experiences, some of them shared on here, who I fully support for posting them. Issues should be posted. But positive reviews are allowed to be posted as well. Y'all are talking about it, so doesn't it make sense people that do like the site are also talking about it, and going on here to write reviews?

This is my least favourite game launcher, and I only use it to get the free games they give out. My sister got the SIMS 2 and 3 after a friend of hers got free giftcards of them after buying them, and since we've just grabbed free games. The free games are great, and are often quite good ones rather than very cheap random games no-one wants, but it's about the only thing I like.
I find the lay-out very awkward, and hate using it. It's often very slow and laggy, and often makes me re-open the launcher before actually working.