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Kawtger E.

Contributor Level

Total Points
84

1 Review by Kawtger

  • Tmobile

9/24/21

I filed a claim on a lost iPhone7. Warranty required $149 deductible which I objected since I have paid $18 a month for 5yrs. T-Mobile Call center person called Tiffany offered me a solution. 3way call with warranty and after I pay, she will immediately file void my phone bill! But then, Tiffany hunged up on me and disappeared. I have been calling, filling reviews and emailing and still I am unable to cancel the $149 claim. I am angered by the lies and duplicity. This how T-Mobile treats 7year loyal customer. I canceled warranty, and I will cancel service with T-Mobile :(

Tip for consumers:
Not sure but I am hopping to get word out on T-Mobile, it’s call center and it’s so called warranty.

Products used:
I am trying to cancel.

Service
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Kawtger Has Earned 4 Votes

Kawtger E.'s review of Tmobile earned 4 Very Helpful votes

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