Katy M.

I ordered 6 bridesmaid dresses from this site. Three of them, in standard sizes, didn't remotely fit. By way of example, the size 14 dress fit my size 8 bridesmaid! I was refused a refund after endless infuriating email exchanges. I was refused the right to raise a formal complaint and I was refused the right to speak to the manager of the company, who was evidently too busy. I therefore had to order another two dresses, this time paying extra for them to be custom made, this cost £130. Fabdress so very kindly gave me £17 by way of compensation. The two custom made dresses arrived, one is too big and the other too small, there are faults all over one of the dresses, it is puckered at the back and the two layers of the dress are totally different lengths - despite the dress being FAULTY I have once again been refused a refund - DO NOT USE THIS TERRIBLE COMPANY.