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I found Tophatter by accident and have had great fun. There is a large variety of products available. Learned the hard way to read the product descriptions, as pictures do not necessarily reflect what is being sold. Most products are from China, so clothes and shoe sizes are way off. Plus sizes no way near true to size. Like jewelry and jewelry making supplies and tools. Lots of interesting electronics. But read, read, read before bidding.
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Hi Katy,
Thank you for sharing your experience. We appreciate your support.
Here is a size chart to help https://tinyurl.com/y3qu7qpx
We hope every shopper will be delighted with every purchase, but understand that not everything can be perfect. If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Please refer to our FAQ How do I request a return? Here: https://help.en.tophatter.com/article/65-return
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.
Respectfully,
Angelique