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Kat S.

1 Level 1 Contributor
  • 3 Reviews
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Home & Garden, Shopping

Member since April 2017

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3 Reviews by Kat


Did not respond to multiple emails or the claim submitted online. Product purchased 2017, stopped working 1 month outside of warranty ($370 product and with 3 yr extended warranty) and the only thing they can say is they'd offer a discount on a new product (which they do anyway to get you to shop there). Terrible, under consumer law I do not think this is 'reasonable'.

Tip for consumers:
Don't buy concierge service as this is just to get extra $$ as its not above consumer law.
If you have an issue with a faulty product, contact Fair Trading.

Products used:
Coffee Machine


Quote was more expensive then all others received, including with the '25% off'. Without the supposed '25% off' quote would have come in at more than $10,000 more than all other quotes.

Salesman used false and misleading information to get the job, including stating things could be done when, if he had been a roofer and checked himself, he would have know it wasn't possible; as well as lying about the products being used. I am now out of pocket more $$ onto of the expensive quote.

Ask for an itemised quote!

Can't fault the workmanship of the contractors (Moore Roofing).

Tip for consumers:
Shop around. And make sure you get an itemised quote.


I have ordered a few times of aliexpress and have lodged a few disputes for incorrectly advertised products. I have had the seller admit to incorrect advertising and STILL they did not give me my money back or send me the right product. Not the first issue. I guess they dont understand logic due to language barrier. They are only after your money! Be warned!

Kat Has Earned 9 Votes

Kat S.'s review of Newcastle Roofing Professionals earned 5 Very Helpful votes

Kat S.'s review of AliExpress earned 4 Very Helpful votes

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