Katrin M.

I am an owner of a total of 9 vacation rentals and have nothing good to say about VRBO. We used to get all our guests through the site but now that they got bought by Expedia their customer service is awful and all they want is your money. They charge us more than $500USD per listing per year PLUS charge the guests a service fee PLUS charge the owners for the credit card processing. Seriously this is just rude. They even monitor all messages sent between guests and owners. That's just too much. Tip: Look up your vacation rental property on VRBO and then try to contact the owners directly. You safe the service fee and receive way better customer service!