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Transactions go through but takes a very long time for purchases to arrive, one never arrived and had no notification that it would not ever arrive as coming from countries that can not send products to N Z but credit to NZ sale they credited my account with no communication so had to work out for myself what the credit was for!
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I bought slippers. However they are too small. We used the size guide. And now I have to pay $10...
Good afternoon, Katrina. Thank you for taking the time to highlight this situation to us. I would love to look into this further, and see if I can see where the communication breakdown you are reporting occurred. As such, I was hoping you could pass your order number on to us here, so we could begin reviewing this turn of events.
I am looking forward to hearing from you soon!