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katrina h.

Contributor Level

Total Points
94

3 Reviews by katrina

  • Wish

10/28/18

Listen if you are expecting to get high quality items for free with $2 shipping there is a problem. It is all cheap stuff. However, I buy from here multiple times a week. Only one time did I not receive an item and it was instantly refunded to me, no problem. Shipping can take up to 30 days, it's from China, that happens. It's been getting better now that customers can post photos of their products so you can really see what you are getting rather then a stock photo. I love it, I'mma continue to spend too much money with them.

  • Bellelily

10/24/18

Ordered a product been over 60 days and have yet to receive they just keep telling me to wait. Filed a dispute with my bank and it ruled in my favor. They don't apparently believe in tracking information, even though almost all companies do, down to the $1 items on wish there is tracking so that's pretty unbelievable to me. Had read reviews only after I had submitted my order that it's common practice for their customers to never receive their items. They try to blame it on the postal service, but I get packages all the time no problem from out of the country. Out of country takes a max of 30 days, I've had maybe 1 or 2 go to like 32 days and I online shop ALOT. Same your money, it's a 50/50 shot you'll actually get your product.

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bellelily b. – Bellelily Rep

Dear Customer,

Thanks for your review.

With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.

We are sorry and sad to hear such reviews from you. Is the order#BB8221729292961298 under the account morph2hale13@gmail.com yours?
As long as you placed the order from our website, we promise you will receive your package and we also take responsibility to any loss in transit. We are sorry to hear that you haven't received the order. We'd like to help resolve this issue. Could you send us your email address or your relevant order number and email with us?

If you have any question or request, please feel free to email with us at service@bellelily.com.

Thanks for your support and understanding.

  • Fairy Season

10/24/18

Ordered a product been over 60 days and have yet to receive they just keep telling me to wait. Filed a dispute with my bank and they asked me to cancel it, I did not and it ruled in my favor. They don't apparently believe in tracking information, even though almost all companies do, down to the $1 items on wish there is tracking so that's pretty unbelievable to me. Had read reviews only after I had submitted my order that it's common practice for their customers to never receive their items. Save your time, pay a couple bucks more for it on Amazon, at least you'll know you will get it.

katrina Has Earned 4 Votes

Katrina H.'s review of Bellelily earned a Very Helpful vote

Katrina H.'s review of Fairy Season earned a Very Helpful vote

Katrina H.'s review of Wish earned 2 Very Helpful votes

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