They are forcing sellers to take no fault returns with no restocking fees, which cover the outbound shipping basically... for large items like lamps and furniture those are huge amounts... no other platform screws its sellers like this... in the coming month expect to see alot of sellers exit the platform.
Terrible service, cant reach someone (not until you go ballistic anyway, which is really frustrating), payments go missing or are late, departments dont talk to each other, its all a big scam...
They arent the next Amazon or Wayfair (I sell on both and never had any issues)