Hey, Zazzle! Just thought I'd reach out and let you know how badly you screwed me by taking 5 weeks and counting to produce envelopes for me for my wedding invites! You originally told me 21 days and here we are, 5 weeks later. Still being made! Still no shipment information. They are in "production" and no one knows when the hell they will be done. Meanwhile, my guests should have already HAD their invites. Oh, yeah, the first time I ordered from you was months and months ago, for invites, which you also screwed up. Stupid me for giving a second chance! You guys are the absolute worst ever. I'll be posting this everywhere I have an opportunity so that everyone knows just how badly you suck, and telling everyone that I ever hear even mention your name! Oh, and no one has offered to help except to give me overnight shipping whenever they happen to be done... I already had 3 day, so THANKS. THAT REALLY HELPS.
Hello Kat,
I am so sorry to hear about the delay in your envelope order. This is definitely not the type of service we want to be known for, and I truly apologize.
I see you have been able to get in contact with our Customer Support team, but I will be reaching out to you directly via email to further assist you.
Thank you for your continued patience,
Tram