Katleen D.’s Reviews of TwinkleDeals & more

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TwinkleDeals

Fashion Jewelry

“They refunded me!”

6/17/17

• Updated review

After my review on site jabber and some other sites, they did give me a full refund! Thanks...

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Thank you

Sandy Z. – TwinkleDeals Rep Over a year old

Dear Katleen,
We appreciate that you took the time to write a review.
Thank you,
Twinkledeals Team

“Horrible experience---DO NOT USE THIS SITE”

6/15/17

• Previous review

I ordered a mermaid blanket for my daughter for Christmas in November 2016, it is now April 2017 and I have still not received my order. I asked for an explanation twice and received a bogus response that the shipping company is responsible and they are not. They also will not give me a refund since I did not purchase any insurance at checkout. This is ridiculous. I will be reporting this company to the NYS Attorney General Office!

Sandy Z. – TwinkleDeals Rep Over a year old

Dear Katleen,

Thank you for taking the time to write a review. We appreciate your feedback.

Please note that if shipping insurance is not purchased during the check out that we can only offer a partial refund as per our terms and conditions here: http://www.twinkledeals.com/terms-and-conditions

We suggest that all customers purchase shipping insurance to ensure peace of mind during the shipping process. If you package is lost or damaged in transit, we will refund the item cost in full or resend a new item for free.

Please contact our Support Center here if you have any further issues: http://www.twinkledeals.com/contact-us

Thank you for your kind understanding.

Best regards,
Twinkledeals Team